This Privacy Policy explains what information WoodBid Exchange collects when you use the Platform, how we use it, and the choices you have. It applies to account holders, bidders, sellers and visitors.
01Information we collect
- Account & business information — company details, contacts, and the verification documents you upload (such as licenses, tax registrations and proof of funds).
- Transaction data — lots you list, bids you place, and settlement records.
- Usage data — device, log and interaction data generated when you use the Platform.
02How we use information
We use your information to operate the marketplace, verify accounts, run auctions, process settlement, prevent fraud and abuse, comply with legal obligations, and communicate with you about your account and transactions.
We do not sell your personal information.
03Verification documents
Documents submitted for verification are used solely to confirm your eligibility to transact. Access is restricted to authorised review staff, and certificate and registration numbers may be checked against issuing-body registries. Documents are retained only as long as needed for verification and legal compliance.
04Sharing information
We share information only as needed to run the marketplace: with the counterparty to a transaction (to the extent required to settle a deal), with service providers acting on our behalf under confidentiality obligations, and where required by law. Competing bidder identities are not disclosed except as governed by the Auction Rules.
05Data retention & security
We retain information for as long as your account is active and as required to meet legal, accounting and dispute-resolution obligations. We use technical and organisational safeguards to protect your information, though no system can be guaranteed perfectly secure.
06Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and object to or restrict certain processing. To exercise these rights, contact us through the contact page. We may need to verify your identity before acting on a request.
07Changes to this policy
We may update this Policy as the Platform evolves. Material changes will be notified through the Platform, and the “last updated” date above will reflect the latest revision.